Shop employees encounter knife threats and harassment, with 54% reporting regular abuse. Campaigns such as Let's Respect Retail and ShopKind Week highlight increasing retail abuse. The increase in harassment is linked to a series of events documented across the sector during the fall season.
A Waitrose longtime employee assumes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC launches a new store in Oslo, praised by Robbie Fowler. Independent retailers expand within Staffordshire's shopping centre. Retailers are reviewing staffing levels and education in response. Staff unions call for additional safeguards as cases increase.